Role-based access
Every user gets a role, such as GM, Front Office, Finance, Engineering, Housekeeping, HR or read-only management, and sees only the modules and records that role allows.
Security & data
Your operating data,
Your operating data,
under your control.
How HotelPulse, RestroPulse and PeoplePulse protect access, keep each property’s data separate, and record who did what.
Property-level separation
Every record belongs to a property, and access is checked against the signed-in user’s property on every request, so one hotel’s data never shows in another’s.
Secure sign-in
Sessions use signed access tokens, and the platform refuses requests from websites it doesn’t trust.
Full activity log
Creates, edits, approvals and rejections are recorded with the user and time, giving owners and auditors a complete trail.
Hosted in India, on AWS
Built in India, for India. Our products run on Amazon Web Services in the India region, so your data stays in India, and all traffic is encrypted in transit over HTTPS. Prefer your own hardware? HotelPulse can also run on a local server at your property.
Daily backups
Your data is backed up every day, so it can be restored if anything goes wrong.
Your data, your ownership
All the data you put into our products belongs to you, and we handle it in full compliance with Indian law, including the Digital Personal Data Protection Act, 2023.
Report a concern
If you find a security issue, email info@hotelpulse.in with details and we’ll respond promptly.
Have security questions from your IT or owners?
We’ll walk your team through access controls, data separation and the audit trail on a call.