Complete hotel management suite

Every department of your hotel,
one connected system.

Nine modules from the first reservation to the last line of the budget. Take the full suite, or plug individual modules into the PMS you already run.

Modules

Nine modules. One guest, one folio, one ledger.

Every module is role-based, works across one or many properties, and is configured to your approval levels and reports.

MODULE 01

CRS & Reservations

One booking engine for every property you run.

  • Room inventory and rate plans
  • Individual, group and corporate bookings
  • Advance deposits and guarantees
  • Availability across all your properties

Used by: Reservations, revenue, sales

MODULE 02

Front Desk Operations

Arrival to departure, without paper.

  • Check-in, room assignment and check-out
  • Live room status board
  • Guest folios, cashier and settlement
  • Form C for foreign nationals
  • Night audit and day close

Used by: Front office manager, receptionists, night auditor

MODULE 03

Sales & Catering

Groups, events and banquets in one diary.

  • Leads, company accounts and contacts
  • Room blocks and contracts
  • Function space diary
  • Banquet event orders and catering quotes

Used by: Sales team, banquet and catering managers

MODULE 04

Housekeeping

Rooms ready on time, at a known cost.

  • Room status, assignments and inspections
  • Laundry and linen inventory
  • HK cost control with bulk approvals
  • Room maintenance requests

Used by: Executive housekeeper, supervisors, Finance

MODULE 05

Material Management

From requisition to issue, with every approval on record.

  • Requisitions with approval levels
  • Purchase orders and vendor management
  • Goods receipt with day-end posting to accounts
  • Store issues and monthly store closing
  • Gate passes for material movement

Used by: HODs, purchase, stores, Finance

MODULE 06

Finance & Accounting

Hotel accounting that closes itself.

  • Payment, receipt and contra entries; credit and debit notes
  • Payables, guest ledger and city ledger
  • GST invoicing and TDS
  • Trial balance, P&L, balance sheet and cash flow
  • Bank reconciliation and revenue posting from night audit

Used by: Finance controller, accounts team

MODULE 07

MIS & Reporting

Every number the GM and owner need, every morning.

  • Daily flash and revenue reports
  • Role dashboards for GM, Finance and owners
  • Report designer and scheduled email reports
  • Activity log and audit trail

Used by: GM, owners, corporate office

MODULE 08

Engineering & Maintenance

Planned maintenance instead of firefighting.

  • Breakdown tickets and work orders
  • Preventive maintenance schedules
  • Asset registry, AMC and spare parts
  • Meter readings and utility monitoring
  • Security: gate passes, incidents, visitors and key register

Used by: Chief engineer, technicians, GM

MODULE 09

Budget & Planning

Plan the year, then watch it happen.

  • Annual budgets by department
  • Forecasts and budget versus actual
  • Cost-centre variance alerts
  • Capex planning

Used by: Owners, GM, finance controller

Screens

Inside HotelPulse.

Screens from the product with sample data. Select any screen to open it full size.

Notifications & alerts

The right person hears about it, on WhatsApp.

HotelPulse sends alerts and documents on WhatsApp, email, SMS and in-app, with a template for each event, so approvals and exceptions don’t wait for someone to log in.

WhatsAppEmailSMSIn-app
GuestsReservation confirmation

Booking voucher sent to the guest and copied to your reservations office.

GuestsWelcome at check-in

A welcome message with Wi-Fi details the moment check-in is completed.

ApproversApproval requests

Requisitions, purchase orders, payments and rate overrides reach the approver, who can act from a phone.

Department headsDaily exception report

Each HOD gets the day’s exceptions: overdue tasks, cost variances and SLA breaches.

EngineeringPM due and AMC expiry

Preventive maintenance due, and AMCs or certificates about to lapse, flagged in advance.

EmployeesSurvey invitations and OTP

PeoplePulse survey links and one-time login codes delivered to each employee’s phone.

Platform

Built to run real hotels.

Go-live setup wizard

Each new hotel is set up step by step: identity, tax, rooms, departments, chart of accounts, numbering, access and integrations.

Masters-only data

Items, categories, units, accounts and rates come from masters, with no free-text entries, so reports stay clean.

Print formats with your logo

Invoices, vouchers, purchase orders and requisitions print with the hotel’s logo, and a format editor adjusts the layout.

Groups, hotels and contracts

Owner groups, hotels and contracts in one master, with users scoped to the company, a group or a single hotel.

Cloud or your own server

Run HotelPulse on AWS in India or on a local server at the property, with the same features in both.

Full audit trail

Every create, edit, approval and rejection is recorded with the user and the time.

Workflows

Every request has an owner, a status and a record.

Approval levels, routing and forms are configured per property, so the workflow matches your SOPs.

Included in the suite

Restaurants and people, covered too.

Two HotelPulse products handle your outlets and your workforce. Both connect to the suite and are also sold on their own.

See HotelPulse on your own workflows.

Tell us how your hotel runs today. We’ll show you the modules that matter most, configured for you.

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