Front desk and accounts don’t agree
Night audit figures are re-keyed into a separate accounting package.
With HotelPulse
Night audit posts revenue straight to Finance & Accounting.
Complete hotel management suite
Run the entire hotel
Run the entire hotel
on one platform.
Reservations, front desk, sales and catering, housekeeping, materials, engineering, finance, budgets and MIS, connected in one system for single hotels and operator chains. Already have a PMS? Keep it, and add only the modules you need.
The HotelPulse suite
Nine modules. Every department connected.
Take the full suite, or start with the departments that need it most. Each module works on its own and gets stronger with the rest.
01CRS & ReservationsOne booking engine for every property you run.02Front Desk OperationsArrival to departure, without paper.03Sales & CateringGroups, events and banquets in one diary.04HousekeepingRooms ready on time, at a known cost.05Material ManagementFrom requisition to issue, with every approval on record.06Finance & AccountingHotel accounting that closes itself.07MIS & ReportingEvery number the GM and owner need, every morning.08Engineering & MaintenancePlanned maintenance instead of firefighting.09Budget & PlanningPlan the year, then watch it happen.
See the product
Real screens, not mock-ups.
A look inside HotelPulse, from the front desk to the kitchen to the approvals queue.
SCREEN 01 / 08
Today’s hotel on one screen
Occupancy, arrivals, departures, room revenue, ADR, RevPAR, F&B sales, open work orders and approvals waiting. Every tile opens the list behind it.
SCREEN 02 / 08
Every room, live
Vacant, occupied, dirty, inspected, due-out and out-of-order rooms by floor, with front desk and housekeeping discrepancies flagged.
SCREEN 03 / 08
Bookings with company and agent detail
Individual, company and travel-agent bookings with room type, plan, rate, status and balance at a glance.
SCREEN 04 / 08
Assign, clean, inspect
Attendant assignments, room-by-room status, priorities and front desk discrepancies, refreshed automatically.
SCREEN 05 / 08
Tables, orders and post to room
A live table plan with order states, resident and non-resident billing, and charges posted to the guest folio.
SCREEN 06 / 08
Every KOT on the kitchen screen
Tickets by table and station, marked started and ready, with cancellations shown clearly.
SCREEN 07 / 08
Close the day with a checklist
Open POS bills, no-shows, credit limits, Form C, cashier shifts and room discrepancies are checked before the business date moves on.
SCREEN 08 / 08
Every approval in one queue
Payroll, gate passes, credit limits and requisitions wait for the right approver, within the limits set for each property.
Screens from HotelPulse with sample data.
Why one platform
One guest. One folio. One ledger.
Most hotels run a PMS, a separate accounting package, stores registers, Excel budgets and approvals buried in WhatsApp groups. The same data is typed three times and month-end becomes detective work. HotelPulse puts every department on one record, with a clear workflow behind every rupee.
Approvals stuck in chat groups
Purchases approved on a call are impossible to audit at month-end.
With HotelPulse
Configured approval workflows with a time-stamped trail for every decision.
Budgets live in a spreadsheet
Overspend shows up only when the monthly P&L arrives.
With HotelPulse
Budgets sit next to actuals, with variance by department every day.
Products
One suite. Two products you can also buy on their own.
RestroPulse and PeoplePulse are part of HotelPulse, and are also sold separately to restaurants and businesses that don’t need the full hotel suite.
Principal product
The complete hotel management suite: nine connected modules from reservations to budgets, for single hotels and chains.
Explore HotelPulse Restaurant POS · also sold separatelyGST-native billing, KDS, menu and recipes, loyalty, Zomato and Swiggy, inventory and finance for any restaurant or café.
Explore RestroPulse People & engagement · also sold separatelyEmployee surveys on any phone, a live engagement dashboard, an action tracker and HR-MIS for any workforce.
Explore PeoplePulseProper workflow, end to end
See how work moves through the hotel.
Every step has an owner, a status and a record. Pick a flow.
Every step is time-stamped, role-based and audit-ready, and approvals work from a phone.
Notifications & alerts
The right person hears about it, on WhatsApp.
HotelPulse sends alerts and documents on WhatsApp, email, SMS and in-app, with a template for each event, so approvals and exceptions don’t wait for someone to log in.
WhatsAppEmailSMSIn-app
GuestsReservation confirmation
Booking voucher sent to the guest and copied to your reservations office.
GuestsWelcome at check-in
A welcome message with Wi-Fi details the moment check-in is completed.
ApproversApproval requests
Requisitions, purchase orders, payments and rate overrides reach the approver, who can act from a phone.
Department headsDaily exception report
Each HOD gets the day’s exceptions: overdue tasks, cost variances and SLA breaches.
EngineeringPM due and AMC expiry
Preventive maintenance due, and AMCs or certificates about to lapse, flagged in advance.
EmployeesSurvey invitations and OTP
PeoplePulse survey links and one-time login codes delivered to each employee’s phone.
Your choice
Replace your PMS, or keep it.
Complete suite
Run reservations, front desk and every back-office department on HotelPulse. One system, one login, one set of reports.
- All nine modules connected
- Single guest, folio and ledger
- Best for new hotels and full digitisation
Alongside your PMS
Keep the PMS your front office already knows, and add HotelPulse modules around it. Move across when you’re ready.
- Integrates with most well-known PMS
- Pick only the modules you need
- No disruption at the front desk
A day with HotelPulse
Every role sees exactly their world.
General Manager
Opens the flash report at 9 am: occupancy, revenue, open breakdowns, pending approvals and budget variance on one screen.
Decisions in five minutes.Front Office Manager
Sees arrivals against room status in real time, assigns rooms, and settles folios without chasing outlets for bills.
Smooth arrivals, clean folios.Finance Controller
Receives revenue from night audit, approves purchases against budget, and closes the month without re-keying anything.
A faster, cleaner close.Owner / Asset Manager
Reviews budget versus actual and scheduled reports for every property, with the audit trail behind each number.
Proof, not promises.Who it’s for
From one property to a portfolio.
Independent hotels
Business hotels, resorts and heritage properties replacing a patchwork of tools.
- Full suite or selected modules
- Owner and GM dashboards
- Audit-ready records
Operator chains
Standard SOPs across every property, with central reservations and consolidated reporting.
- Multi-property CRS
- Central masters, local control
- Consolidated MIS
Management contracts
Operating companies who must show owners how the asset is being run.
- Budget versus actual by property
- Scheduled owner reports
- Full activity log
Restaurants & employers
Restaurants run on RestroPulse; any business can engage its people with PeoplePulse.
- Sold separately
- Same support and standards
- Upgrade to the suite any time
How we implement
Your processes first, software second.
01Discover
We sit with each department to see how work really happens today.
02Map workflows
Approval levels, roles, documents and reports are designed with you and signed off.
03Configure & load
Modules set to your SOPs; rooms, rates, items, vendors and opening balances loaded.
04Train
Department-by-department training, from front desk to stores to accounts.
05Go live & improve
Supported go-live, then new workflows as your property or portfolio grows.
Why HotelPulse
Built inside hotels, not adapted to them.
Built by hoteliers
HotelPulse is built by a team of hoteliers with three decades in hotel operations, managing established hotel brands and creating new ones. It is designed for the receptionist, the storekeeper, the chief engineer and the GM, not just the IT team.
Complete, but modular
The full suite, or only the modules you need.
Works with your PMS
Keep your existing PMS and connect HotelPulse around it.
Configured to your SOPs
Workflows, approval levels, forms and reports set the way your property runs.
Finance at the core
Every department’s activity flows into one set of accounts and budgets.
Multi-property ready
One platform for one hotel or a chain, with each property’s data kept separate.
Cloud or on-premise
AWS in India or a local server at the property, with the same features. Approve from your phone.
FAQ
Questions owners ask us.
Is HotelPulse a complete PMS?
Yes. HotelPulse covers CRS and reservations, front desk operations, sales and catering, housekeeping, material management, finance and accounting, MIS, engineering, and budget and planning in one connected suite.
We already use a PMS. Do we have to replace it?
No. You can keep your current PMS and add HotelPulse modules around it. HotelPulse can be integrated with most well-known PMS platforms, including the ones listed here. Many hotels start this way and move to the full suite later.
Can we buy only some modules?
Yes. Start with the departments that need it most, such as material management or engineering, and add modules as you grow.
Can we buy RestroPulse or PeoplePulse on their own?
Yes. RestroPulse is sold to restaurants and cafés that don’t run a hotel, and PeoplePulse to any business that wants to engage its employees. Both are also included in the HotelPulse suite.
Can it run across multiple properties?
Yes. Central reservations and consolidated reporting for the corporate office, with each property’s data kept separate.
Does it handle GST and TDS?
Yes. Finance & Accounting covers GST invoicing and TDS, and RestroPulse is GST-native with CGST/SGST, HSN and e-invoicing.
Does HotelPulse send WhatsApp notifications?
Yes. Alerts and documents go out on WhatsApp, email, SMS and in-app, including reservation confirmations, approval requests, daily exception reports and maintenance reminders.
Can HotelPulse run on our own server?
Yes. Run it on AWS in India, or on a local server at your property. Both versions have the same features.
How do we move our existing data?
During implementation we load your rooms, rates, items, vendors, employees and opening balances, using bulk upload where possible.
How is pricing worked out?
It depends on the modules you choose and the number of properties or outlets. Share your setup with us and we’ll send a clear quote.
Let’s plan your hotel on one platform.
Tell us about your hotel, chain or restaurant. We’ll walk you through a demo shaped around your operations.
Email: info@hotelpulse.in
Phone: +91 76001 91093